SAT.iA is an exclusive assistance solution from EAATA to provide technical assistance to mechanic workshops, locksmiths and automotive professionals quickly and effectively through Artificial Intelligence, using two main forms of interaction: website, WhatsApp and an Interactive Virtual Assistant.
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Through these platforms, users can ask technical questions, learn about the function coverage of our equipment, and receive immediate, automated responses.
SAT.iA assesses the situation and, based on compatibility with the client's tools, offers links to open a support ticket or perform remote diagnostics. In addition, it provides access to EAATA's knowledge database that includes technical documentation, detailed procedures, and repair times, all accessible directly from the messaging platform.
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The interactive virtual assistant offers a visual and dynamic experience that allows users to interact online, get answers and receive personalized technical guidance.
It is designed to offer not only information, but also training, providing a closer, more accessible service with instant responses, eliminating waiting times.
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Efficiency
For its ability to provide technical responses quickly and accurately.
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Accessibility
Available through our website, WhatsApp and an interactive virtual assistant, easy to use and available 24/7.
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Decisive
Immediate and direct solutions, optimizing the technical assistance process
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Overall, SAT.iA combines the ease of use of WhatsApp (coming soon) with the interactivity of a digital assistant, offering an innovative solution that improves technical support for automotive workshops and locksmiths from EAATA, making it more efficient and accessible, backed by the largest automotive database in the world.
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Do you want to try the new technology that will revolutionize the automotive sector?
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